Exchange Cricket's Terms & Conditions

1 General Terms & Applicability

These Terms & Conditions form a legally binding agreement between exchange cricket and all its users. Accessing the platform — whether via the website, mobile app, or any other channel — constitutes acceptance of these terms.

Exchange cricket primarily serves users in Bangladesh. Before registering, please ensure that online betting is legally permitted in your area and that you are fully compliant with all applicable local laws.

1.1 Definitions

• "Platform" refers to the exchange cricket website, app, and all associated services.
• "User" refers to any individual who has registered on or is using the exchange cricket platform.
• "Account" refers to the user's registered profile on exchange cricket.
• "Bet" or "Wager" refers to placing money at risk in any game or cricket match.

1.2 Changes to Terms

Exchange cricket reserves the right to modify, update, or remove any part of these Terms & Conditions at any time. A notice will be published on the platform for significant changes. Continued use of the platform following any changes will be considered acceptance of the updated terms.

2 Account Registration & Eligibility

To register on exchange cricket, all of the following conditions must be met. Any registration using false information will result in immediate account closure, and the associated balance may be forfeited.

2.1 Eligibility Requirements

• You must be at least 18 years must be.
• You must be of sound mind and capable of making informed decisions.
• You are not an employee, director, or family member of any employee or director of exchange cricket.
• You have not previously been banned or restricted from exchange cricket.
• Each individual may register only one account.

2.2 KYC Verification

Exchange cricket reserves the right to verify the identity of all users. When a withdrawal is requested or for security purposes, we may ask for the following documents:

• Copy of National ID (NID) or Passport
• Proof of bank account or mobile banking verification
• Proof of current address (utility bill or equivalent)

2.3 Account Security Responsibilities

You are solely responsible for keeping your account credentials (password, OTP) confidential. Allowing anyone else to access your account is strictly prohibited. If you suspect any unauthorized access, contact us immediately at support@exchangecricket.net.

3 Deposits, Withdrawals & Payments

Exchange cricket accepts transactions via popular mobile banking and banking methods in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT).

3.1 Deposit Rules

• You must only use payment methods registered in your own name.
• Third-party deposits are not accepted and any such transactions will be cancelled.
• The maximum daily deposit limit is set by exchange cricket and is subject to change.

3.2 Withdrawal Rules

• Withdrawals must always be made through the same method used for the original deposit.
• Exchange cricket reserves the right to withhold withdrawals if KYC verification has not been completed.
• Withdrawals may be restricted while an active bonus wagering requirement remains unfulfilled.

4 Bonuses & Promotional Offers

Exchange cricket regularly offers a variety of bonuses and promotional offers. Each offer has its own terms, which are detailed on the relevant bonus page. General bonus rules are outlined below.

4.1 Wagering Requirements

A minimum number of wagers must be placed before any bonus can be withdrawn. For example, if the wagering requirement is 10x and the bonus is BDT 1,000, you must place a total of BDT 10,000 in bets before withdrawing.

4.2 Bonus Restrictions

• Each promotion may only be participated in once.
• Bonus funds cannot be withdrawn directly — they may only be used for placing bets.
• If the wagering deadline passes before requirements are met, the bonus will be automatically forfeited.
• Exchange cricket reserves the right to modify or discontinue any bonus programme at any time.
• Attempting to exploit system vulnerabilities to claim bonuses is a punishable offence.

5 Betting Rules

Exchange cricket offers betting on cricket and a range of other sports. All bets are settled in accordance with Exchange cricket's rules. Once a bet is confirmed, it cannot be changed or cancelled — however, the "cashout" feature may be used where available.

5.1 Bet Settlement

• Bets will be settled based on the official result after the match or event concludes.
• If a match is abandoned or cancelled, all bets will be refunded.
• If incorrect odds are displayed due to a technical error, exchange cricket reserves the right to void the affected bets.

5.2 Maximum Bet Limits

Exchange cricket sets maximum bet limits for each market and event. Higher limits may apply for VIP members. Any bet exceeding the limit will be automatically reduced.

6 Prohibited Activities

The following activities are strictly prohibited on Exchange cricket. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Creating multiple accounts or using someone else's account.
• Using artificial betting strategies to circumvent bonus conditions.
• Participating in match fixing or any form of sports manipulation.
• Using software, bots, or automated systems to access the platform.
• Hacking, phishing, or attempting to breach the platform's security.
• Using exchange cricket for money laundering or any illegal financial activity.
• Harassing or deceiving other users.

7 Account Suspension & Closure

Exchange cricket reserves the right to suspend or permanently close any account in the following circumstances:

• Any violation of these Terms & Conditions.
• Submitting false or incomplete information during KYC verification.
• Accounts inactive for an extended period (18 months or more).
• Self-exclusion at the user's own request.

7.1 Balance on Inactive Accounts

Accounts inactive for 18 months may be subject to a monthly maintenance fee. You will be given the opportunity to withdraw your balance before the account is closed.

7.2 Self-Closure of Account

You can close your account at any time by emailing support@exchangecricket.net. Please withdraw any remaining balance before closing.

8 Responsible Gaming

Exchange cricket believes gaming is entertainment — it should never become a source of harm. We are fully committed to responsible gaming and to keeping our users safe.

• The ability to set your own deposit and betting limits.
• Self-Exclusion: Take a break from betting for a set period or permanently.
• Cooling-Off Period: Option to temporarily lock your account.
• Reality Check: Regular reminders to keep track of the time you've spent.

For more details, visit our Responsible Play Visit the page. If something feels wrong, don't hesitate to seek help.

9 Privacy & Data Protection

Exchange cricket places the highest priority on protecting your personal data. Our Privacy Policyis detailed on the page.

• Your personal information will never be sold to third parties.
• Information may be shared with authorities where required by law.
• All data is protected with SSL encryption.

10 Dispute Resolution & Contact

For any dispute or complaint with exchange cricket, please contact our support team first. Most issues can be resolved directly through discussion.

10.1 Complaints Process

1. First, raise your complaint via live chat or at support@exchangecricket.net.
2. Exchange cricket will provide an initial response within 72 hours.
3. Complex disputes may take up to 14 business days to resolve.
4. The final decision of exchange cricket shall be considered binding.

10.2 Applicable Law

These Terms & Conditions are governed by applicable law. The jurisdiction of exchange cricket's registered office applies to the resolution of any legal disputes.